http://codeascraft.etsy.com/2012/05/22/blameless-postmortems/
"Having a Just Culture means that you’re making effort to balance safety
and accountability. It means that by investigating mistakes in a way
that focuses on the situational aspects of a failure’s mechanism and the
decision-making process of individuals proximate to the failure, an
organization can come out safer than it would normally be if it had
simply punished the actors involved as a remediation."
Share and enjoy,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://www.xanadu.com.au/ Chief Scientist, Xanadu
http://www.glasswings.com.au/ Partner, Glass Wings
http://www.sericyb.com.au/ Manager, Serious Cybernetics
