Content Moderation At Scale Especially Doesn't Work When You Hide All The Rules

Thu, 26 Sep 2019 06:32:30 +1000

Andrew Pam <xanni [at] glasswings.com.au>

Andrew Pam
<https://www.techdirt.com/articles/20190918/10465243018/content-moderation-scale-especially-doesnt-work-when-you-hide-all-rules.shtml>

"For quite a while now, we’ve pointed out that doing any serious content
moderation on major internet sites is laughably difficult, if not
impossible. Whether done in a purely automated format, or with real
human oversight, everything ends up boiling down to just how much
collateral damage are we all willing to accept when sites attempt to
enforce moderation rules. Even when sites attempt to communicate the
rules to the public in a somewhat transparent fashion, such as Facebook,
it all inevitably goes to the kind of hell that includes nixing accounts
for sharing what is purely art.

But when sites don’t bother to tell their users what the rules are, even
after exacting punishment for violation of those rules? Well, that’s
when you have a bunch of Twitch streamers wondering what the hell is
going on."

Cheers,
        *** Xanni ***
--
mailto:xanni@xanadu.net                   Andrew Pam
http://www.xanadu.com.au/                 Chief Scientist, Xanadu
http://www.glasswings.com.au/             Partner, Glass Wings
http://www.sericyb.com.au/                Manager, Serious Cybernetics

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