Responsible gambling – a bright shining lie Crown Resorts and others can no longer hide behind

Sat, 12 Jun 2021 07:34:16 +1000

Andrew Pam <xanni [at] glasswings.com.au>

Andrew Pam
<https://theconversation.com/responsible-gambling-a-bright-shining-lie-crown-resorts-and-others-can-no-longer-hide-behind-162089>

"This week the Victorian Royal Commission into Crown Resorts’ Melbourne casino
heard from Sonja Bauer, Crown Melbourne’s general manager for responsible
gambling. Her evidence revealed a series of deficiencies in the way Crown goes
about its “responsible gambling” practices.

These include allowing a patron at the casino to gamble for 34 hours straight,
and regularly letting people gamble for 12 hours or more before suggesting they
take a break.

Bauer told the commission Crown Melbourne employed 12 staff as responsible
gambling liaison officers. Their job is to monitor gamblers for signs of
gambling harm.

Commissioner Ray Finkelstein (a former Federal Court judge) wondered how 12
staff could monitor a casino – one of the world’s biggest, with more than 2,600
gaming machines and 540 gaming tables – that attracted an average 64,000
visitors a day."

Cheers,
       *** Xanni ***
--
mailto:xanni@xanadu.net               Andrew Pam
http://xanadu.com.au/                 Chief Scientist, Xanadu
https://glasswings.com.au/            Partner, Glass Wings
https://sericyb.com.au/               Manager, Serious Cybernetics

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